Our Team is having rich experience in HW, SW management for the following :
Installations of Server (any brand), PC’s, Laptops, printers, Telephones, EPABX, measurement equipments etc.. and anything related to IT equipments and networking
Support warranty / AMC’s (annual maintenance contract) for the above equipments.
Installation and maintenance of Software as per customer requirement.
IT Asset management – We have thorough knowledge and proven methodologies on asset management process as per STPI norms. We have hands on experience in maintaining the assets for IT industry at all location across India.
Help Desk
--Technical and Non Technical Helpdesk
--Onsite and Offsite Helpdesk
--24/7 Help desk on Technical Support
Facility Management
--Help Desk Services
--Resident Engineer Services
--Asset Management
--Asset Tagging
--Asset Tracking
--Vendor Management
--Call Management
--MIS Reporting
--Call Analysis
Managed Services
--Pay Per Use for Printers including Printer Maintenance, Consumables and etc.
--Per Seat Solutions
Help Desk
--Data Centre creation
--Data Centre management
--Data Centre Migration
--Remote Monitoring